What is Soft Play Party Rental?

Waddle N Move is a mobile service that bring a safe and colorful playground to you. Soft Play is an activity for children that involves playing in a specially designed area with soft surfaces and equipment. Soft Play areas are designed to support children during the development of key motor skills, including walking, climbing, navigating around obstacles and crawling.

What area do you service?

Our main service area is the Toledo area - up to 20 miles from the 43614 zip code, (examples: Toledo, Maumee, Perrysburg, Holland, Waterville, Rossford, Bowling Green).

Any area outside of the 20 miles we can service with an additional travel fee.

• 21-40 Miles - $2.50 per additional mile. (i.e. 40 miles =$50 travel fee; first 20 miles included, addition 20 miles =$50 - total $50 travel fee)

Any Area outside of 40 miles we can service with an additional travel fee. These fees will also include the employee staying as an attendant.

• 41-50 Miles - $135 flat rate
• 51- 60 miles - $165 flat rate

Any area outside 60 miles cannot be guaranteed, but feel free to reach out and a travel fee can be discussed.

What Age is appropriate for Waddle N Move Soft Play?

6 months - 5 year olds will enjoy the set up. Adult Supervision is required.

What type of Events can I rent Waddle N Move for?

We are able to accommodate any type of occasion such as: birthday parties, family reunions, school functions, play dates, corporate events, church events, showers, holiday events, weddings, plus more! For large events we will require an attendant or more depending on the size and time frame to be hired. Reach out for larage event pricing.

Do you set up on Holidays?

Yes, But we do charge a $40 holiday charge for any of the following holidays.

• New Years Day
• New Years Eve
• Easter
• Fourth of July
• Thanksgiving

We do not set up on Christmas Eve or Christmas Day.

What Time Frame can we rent the playground?

We do setups between 9am - 8pm. 8pm is the latest that we will rent the equipment since it can take at least an hour to clean up. For outdoor setups we require the clean up time to be at least an hour before sundown or 8pm whichever is the latest. All packages include 3 hours of rental for your party time. Additional hours can be added on for a fee.

Can the kids play on their own?

Adult/Parent supervision is required at all times. Even though adults can’t go on the playground they need to be near by to ensure the equipment is being used properly and that the kids are following the rules of the playground.

If we hire an attendant can the parents stay inside or away from the playground?

Even though the attendant is there to enforce the rules of the playground, adult/parent supervision of the children is still required. The attendant isn’t a babysitter of the kids, more a rule enforcer for the equipment.

What is required to reserve my event date?

We require a $100 refundable deposit (returned within 24 hours of pick up after the equipment is inspected) and a signed agreement to confirm your rental.

The full balance of your rental is due at drop of for the event. Our employees will not start setup until the balance has been paid.

How often is the rental equipment cleaned?

Our main priority is the safety and well-being of our clients. We clean and disinfect prior to each rental and immediately after each rental.

Do I have to clean the rental before you pick it up?

We expect that you pick up all of the balls and place them back in the ball pit before our arrival for pick up.

We also expect that no heavy soiling (wet or dry) occurs on or in the equipment while in your possession and that the equipment is not used in any way except for that which it was intended.

If the equipment is returned in a dirty condition as deemed by Waddle N Move at the time of collection, then we reserve the right to keep your deposit as an additional cleaning fee.

What Kind of Space is required for your Soft Play Rental?

Each package listed gives you the amount of space needed for set-up, though we can manipulate that size to accommodate different lengths and widths.Please speak with us on your intended space if you have questions and we will cover this in the booking process.It is the renters responsibility to ensure there is enough space for the package they have booked. A refund will not be given if there is not adequate space for the package booked upon delivery.

Can we set up in a garage or basement? What if our event space is upstairs.

Yes. Garages are great options, especially to provide shade or rain shelter in the summer.
Spaces that require the equipment to go up or down stairs may indure and additional cost. One flight of stairs is fine. Any more than one please include this information during the booking process.

Can you set up outside? What type of surface and cover will the play space need for setup?

SURFACE: We require a flat surface that is dry, shaded, and free of rocks, debris, etc.

DAYLIGHT: For outside parties pick up at the end of the party must be by 8pm or 30 minutes before sundown (whichever is earlier) so that we have sunlight and time to clean all the equipment.

SHADE NEEDED: The soft play equipment is made of material that can become quite hot if in direct sunlight. Please have a shaded space provided (trees, canopy, patio, etc.) for set up. We have an automatic $30 outside fee added to all rentals for us to provide a canopy. If we arrive to set up and don't need to use our canopy to keep the equipment safe, we will refund the $30 fee.

RAIN: We will not set up outside if it is raining or if there is a chance of rain. If there is rain in the forecast for the day of your event, we will work with you to find a place inside to set up. No refund of the deposit will be given if outdoor parties are unable to proceed due to wet weather or lack of shade.

Play Area Policies:

Our play area is STRICTLY for children aged 5 AND UNDER. In addition, no uneven size difference of children using equipment and no more than the recommended number of children on a unit at any one time.

An adult (18 years old & up) must watch and supervise the soft play equipment and its participants at all times.

Play at your own risk.

No shoes, sneakers, flip flops, or sandals allowed. Socks Preferred.

All sharp objects must be removed before play (including pens, pencils, jewelry, knives, eyeglasses, bling on pockets, etc.).

No face paint, glitter, party poppers, streamers, silly string, or other colored objects allowed on the soft play equipment.

No pushing, shoving, wrestling, horseplay, or piling in the soft play area.

No food, candy, gum, or beverages in the soft play area.

Do not enter if you are pregnant or have physical limitations.

Soft play equipment is set up at the discretion of the employees for the safety of the children and must not be altered. Also, the equipment must remain in the play area at all times. (exception: a few of the add-ons might be set up outside gated area i.e. roller coaster, connect four game – these must remain where they are set up)

What is your cancellation Policy?

Please notify us as soon as possible. Any cancellation at least 14 days prior to the event and we will grant you a full refund. If cancellation is 8-13 days before the event than a credit for use at later date will be applied. Must be used with in 6 months. If cancellation is 7 days or less before the event you will loose your deposit.

If there is inclement weather in the forecast, we will need an alternative indoor setup option or we will need to reschedule your event. Once the equipment is set up, we will not be able to provide a refund.

Are you Insured?

Yes, we are fully licensed and insured and can provide you with a Certificate of Insurance if needed.